Information we collect
Throughout the various functions of twoguyshydroponics.com, you will be asked for certain information in order to proceed. For instance, your financial information is required when checking out to complete an order. Based on your usage of the Website, the information we collect can be classified in two categories.
1) Personal information
This pertains to all the information that can identify you as an individual, such as:
-Contact information; name, postal address, phone number, email address.
-Purchase history; products purchased, amount paid, method of payment, credit or debit card number.
-User Preferences; products wish list, Website preferences.
2) Non-personal information
This pertains to any information that does not identify you as an individual, such as:
-General information; postal code, city, country, age.
-Web information; IP Address, browser, URL, pages visited.
Note that the information we may collect is not limited exclusively to the above.
How we use your personal information
twoguyshydroponics.com may use your information for a number of different business purposes. For instance, it will mainly serve to:
-Process and fulfill orders accurately and ensure prompt delivery.
-Process returns and exchange and follow-up with customer orders.
-Contact you about new products, promotions, or exclusive content.
-Improve the general use of twoguyshydroponics.com
twoguyshydroponics.com is the sole owner of the information shared through its activities. We will not sell, share, or rent this information to any third parties, except as described in this Policy and with your consent. twoguyshydroponics.com may disclose personal information to third parties engaged in assisting us in providing service to our customers, as well as for the purposes cited above. In regards to the retention of your personal information, we will retain it in compliance with the law as well as to maintain a close relationship with our customers.
Why we collect this information
Aside from the general business uses cited above, we may also collect some of your personal information to:
-Ensure our customers painless, secure transactions and to reduce fraud. -Contact you to conduct surveys to improve our services.
-Provide the users with superior personalized access.
-Improve our customer service, Website applications and order processing.
-Offer enhanced customer support and complaint resolution.
-Analyze user’s preferences and provide the best shopping experience.
How we protect your personal information
twoguyshydroponics.com makes all commercially reasonable efforts in order to ensure that the personal information collected on our website is protected against loss and unauthorized access. Internally, access to this information is strictly reserved to selected twoguyshydroponics.com administrators or representatives. Please note that although we only deal with trusted companies for shipping purposes, the confidentiality of the information displayed on any package or shipment label cannot be guaranteed.
For more information about the steps taken in effort to protect your privacy online, please visit the We Care about Your Security section.
twoguyshydroponics.com uses ‘’cookies’’, a technology that stores information on a Website user’s computer. Through subsequent uses of the
Most browsers allow disabling acceptance of cookies. However, this might negatively impact your shopping experience and restrain your ability to access certain features of twoguyshydroponics.com.
Links to third party websites
twoguyshydroponics.com may display links to other websites or Internet resources. Although we only do business with trusted entities, please be advised that the operators of these sites may collect your personal information. In order to learn more about their own practices towards privacy, we encourage you to consult their privacy policies before disclosing your personal information, although we meet industry standards in terms of online security, we cannot be held responsible in any way for how third parties manage privacy. twoguyshydroponics.com cannot be held liable for any theft, misuse, unauthorized disclosure, loss, alteration or destruction of the information submitted through third party Websites.
Withdrawing Your Consent
In accordance to the legal and contractual restrictions related to your use of twoguyshydroponics.com, you may at any time withdraw your consent to this Policy. Please send your written request by mail or electronic mail, using the addresses stated below.
Please note that any material submitted to twoguyshydroponics.com will become the property of twoguyshydroponics.com upon receipt. twoguyshydroponics.com shall be entitled to use and distribute such materials to any other parties and for any other purposes.